Ka Vi Business, ka bynta jong ka kompeni ba pawnam jong ka Vodafone Idea (Vi), ka la pynbna mynta ka sngi ba kan pyndonkam ia ka jingiateh paralok jong ka bad ka Genesys®, ka kompeni cloud bna nam ha pyrthei ha ka jingpyniaid ia ka jingshemphang kaba pyndonkam da ka AI, ban pynlah ia ki kam khaii jong ka ri India ban don ia ki lad ki lynti kiba kham tbit ha ka liang ka cloud bad ka telecom. Kane ka jingiatreilang ka pyni ba ka Vi ka la rung sha ka Contact Centre as a Service (CCaaS) sector, ban pynithuh ia ka next-gen cloud bad telecom haba tyrwa ia ka customer experience (CX).
Ka jingpynkylla digital ka la pynkylla tynrai ia ka jingkhmih lynti jong ki nongthied ha kylleng ki karkhana.Vi Ka jingiadei jong ka kam bad ka Genesys ka wan ha ka por kaba kongsan na ka bynta ki karkhana India haba ki jingpynthut jong ka teknoloji ki pynkylla dur thymmai ia ka jingshem jong ki nongthied ha kylleng ki karkhana. Katba ka iew ka nang kiew, ki brand mynta ki dei ban pynbeit ïa ki jingïadei ba kyrpang bad ki jinglah ba khlem jingeh – ka kam kaba donkam ïa ka jingstad saian kaba pyndap ïa ki jingdonkam bapher bapher.
Haba kren halor kane ka jingïatreilang, u Arvind Nevatia, Chief Enterprise Business Officer, ka Vodafone Idea, u la ong, “Ngi sngewkmen ban sdang ïa kane ka jingïatreilang kaba thymmai bad ka Genesys. Kane ka jingiatreilang ka pyni ia ka sienjam kaba kongsan na ka bynta ka Vi Business ha kaba ai ia ki lad ki lynti kiba thymmai ki ban pynkylla ia ka rukom treikam jong ki kam, kaba pynlah ia ki ban pyndonkam ia ka AI bad ka teknoloji Cloud da kaba kham stad bad kham sted. Ryngkat, ngi shimkhia ban pynïaid ïa ka lawei jong ka jingkylla digital, ban pynthikna ba ki karkhana kin sah hakhmat ha ka pyrthei teknoloji kaba nang kiew stet”.
